Professional development – diversity and inclusion training

The 2010 Equalities Act provides a framework to “protect the rights of individuals and advance equal opportunity for all.”


Diversity and inclusion training is vital to help managers operate within the law as well as understand the benefits of a multi-cultural workforce.


Why should a company invest in diversity and inclusion training?


According to the Chartered Institute of Personnel and Development (CIPD) all management training should teach managers to value “everyone as an individual – valuing people as employees, customers and clients.”


The need for management flexibility is imperative. Drama based diversity and inclusion training is a proactive method of teaching through interactive workshops and experience.


The benefits of a diversity and inclusion training programme


Managers and employees who take part in one of these courses will be able to engage with a variety of re-enacted scenarios that are constructed to challenge existing stereotypes.


Promoting greater understanding across the board as well as changing the culture of the company will be imperative to working towards a healthy work environment.


Developing a culture where open communication and discussion is encouraged will build more cohesive teams, develop greater understanding and drive engagement. Improved communication leads to better comprehension of cultural and religious differences between members of the workforce. For example, if managers have a Diversity Calendar, they will appreciate the religious needs of their teams and be aware of the reasons behind holidays and other celebrations.


Moving forward in the 21st century


In 2013, the UK government issued a report stressing that companies who do not harness the diversity of their workforce could be missing out on vital business opportunities.


The report states that: “respecting diversity and being inclusive gives firms the widest possible pool of talent and competitive advantages.”


The report continues by stressing that there isn’t a single approach to diversity, but that companies that embed diversity and inclusion training in their business strategy will have greater success in the global economy of the 21st century.


Understanding the needs of the whole workforce


Diversity can encompass ethnicity, culture, gender, sexual orientation and ability. All employers have to follow current legislation on equality and diversity.


The companies that not only adhere to the law but embrace the wider concept of diversity and inclusion will “create a culture where people feel comfortable raising issues before you’re in a position where there’s a formal procedure.”

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